DRAFT — not approved. This is a working draft for Kinverie's invited test. The operator has not approved it and it has not had legal review. Items marked
[[OWNER: ...]]are still to be decided.
Safety at Kinverie
Version 0.2.0 · Draft, not approved
What Kinverie is, and what it is not
Kinverie is for adults aged 18 and over. Its characters are fictional and every reply is produced by AI. A character is not a person, and no person writes the replies.
Kinverie is for fictional conversation, creative roleplay and non-explicit companionship. It is not a source of medical, mental-health, legal or emergency help, and a character is not a health professional. Replies can be wrong. A character works from a recent part of the conversation and can lose track of earlier parts.
If you or someone else may be in danger
Contact your local emergency services now. Kinverie cannot call anyone, send help or put you in touch with a person.
If a message suggests that someone may be at risk of harming themselves, the app shows a notice in place of the character's reply. That notice comes from the app, not from the character.
Support services by country:
- United States: [[OWNER: verified crisis resources for the United States]]
- Canada: [[OWNER: verified crisis resources for Canada]]
- Australia: [[OWNER: verified crisis resources for Australia]]
- New Zealand: [[OWNER: verified crisis resources for New Zealand]]
What is not allowed
Characters do not provide, and you may not ask for:
- sexually explicit content;
- any sexual content involving minors;
- impersonation of real people;
- instructions that would help someone cause serious harm.
Being an adults-only service does not relax these rules.
How the checks work, and their limits
- What you write (messages, an opening you edit, saved details and your display name) and each AI reply are checked automatically before they are used or shown. The checks combine Kinverie's own rules with a moderation service from OpenAI, our AI provider.
- When a check refuses something, the app shows a notice outside the character's speech. It does not invent a reply in the character's voice.
- When a check cannot run, no reply is shown. An unavailable check never lets a reply through.
- Automated checks make mistakes. They can block something harmless and they can miss something that breaks the rules. If a reply should not have reached you, report it.
What you can do
- Report an AI reply from the message's actions. The report contains the message you select, your note if you write one, and surrounding messages only if you choose to include them. You get a reference for it. Reporting stays available when your daily replies are used up.
- Hide from future replies keeps a message out of what the character works from, on all your devices. It does not delete the message.
- Reset a conversation to delete its messages and start again. You choose whether the saved details for that character are deleted too.
- Saved details can be switched off or deleted for each character at any time.
- Withdraw the AI-processing permission in Settings to stop any text being sent to the AI provider. Characters then stop replying.
Hiding, deleting or resetting does not remove text that was already sent to the AI provider. The Privacy Notice explains this.
What happens to a report
During the invited test we review reports daily. A report does not by itself hide or delete the message. After a review we may switch off a character or pause replies. Reports and the messages selected with them are kept for 30 days after the report is closed, and up to 90 days if it is still unresolved. If the account that made a report is deleted, the report is kept for the rest of that time without any link to the account.
Action on accounts
We may restrict an account that breaks the rules. A restricted account can still export its data and be deleted. To ask us to look again at an action on your account, write to support@kinverie.com.
Contact
For safety concerns, support and legal contact, write to support@kinverie.com. This address is read by the operator and is not an emergency service.